ER NURSE MANAGER

Location: Palm Springs, CA
Emergency Department Nurse Supervisor
Palm Springs, CA
$126,000 to $166,000 + Full Benefits + Performance Bonus + Shift Differential
Signing Bonus AND Relocation Assistance Offered

The Emergency Department Nurse Supervisor has the responsibility for overseeing the daily operations of the Emergency Department.

They effectively manage the human resources within the unit in a manner that is cost-effective.

The Nurse Supervisor diligently investigates and resolves any complaints made by patients, visitors, staff, and physicians in a timely manner, providing appropriate advice to the management.

In times of crisis and emergencies, the Nurse Supervisor is capable of responding swiftly and providing guidance to staff. They also accept the responsibility of helping employees understand and accept challenging administrative decisions.

Key Responsibilities:

  • Access patient health information solely for the purpose of delivering treatment.
  • Gather and interpret information based on the patients' individual needs.
  • Show understanding of growth and development.
  • Determine and provide appropriate treatment based on the age range of the patients being served.
  • Participate in the management of human resources by assisting in evaluations, counseling, and recruitment of staff.
  • Ensure that each staff member has current job performance standards and applicable competencies.
  • Ensure that performance evaluations are completed on time for both annual and probationary reviews.
  • Facilitate the timely completion of human resource documentation.
  • Effectively counsel and discipline staff when necessary.
  • Conduct interviews and make hiring decisions.
  • Coordinate the attendance of staff at hospital orientation and mandatory continuing education programs.
  • Provide comprehensive orientation to all new employees at the unit level.
  • Maintain up-to-date records for all employees, including certifications, licenses, evidence of continuing education, and compliance with unit competencies.
  • Maintain open communication with staff on organizational, national healthcare, and professional matters.
  • Promote effective staffing practices by optimizing the utilization of human resources in accordance with established benchmarks and acuity data.
  • Utilize an individual patient classification system to predict nursing care requirements per shift, and maintain documentation to identify trends and patterns in nursing care delivery and staff mix.
  • Assess and assist in the implementation of staff development and cross-training as needed.
  • Support hospital programs including risk management, safety, and infection control.
  • Manage scheduling of staff.
  • Act as a member of the trauma team.
  • Understand and ensure compliance with labor hour benchmark per unit of service.
  • Facilitate collaboration between departments.
  • Demonstrate effective problem-solving skills.
  • Assist in the development and revision of standards of care, policies, and procedures.
  • Assist the Director in setting departmental goals and objectives.
  • Monitor supply costs and identify cost-saving opportunities.
  • Maintain current knowledge and expertise in the emergency/trauma field.
  • Assist in the development of the department's strategic plan.
  • Support the clinical strategic plan.
  • Support the organizational strategic plan.
  • Integrate performance improvement into daily operations.
  • Utilize performance improvement philosophy to guide strategic decision-making.
  • Collect data for unit-based improvement and quality trending.
  • Seek regular feedback from others and collaborate with the Director on improvement mechanisms.
  • Effectively communicate concerns and suggestions for improvement through proper channels.
  • Promote courteous and efficient cooperation and communication with other members of the hospital staff.
  • Work as part of a team within the department and the organization.
  • Maintain positive and responsible relationships with patients, families, medical directors, key physicians, employees, and management.
  • Ensure timely follow-up of concerns raised by patients, families, staff, and physicians, and report outcomes to the Director.

Required Qualifications:

  • Current California RN License
  • Bachelor of Science in Nursing (BSN)
  • Minimum of 3 years of clinical experience
  • Demonstrated clinical competence and leadership skills
  • Demonstrated ability to present oneself in a positive and professional manner
  • Current American Heart Association BLS Certification (must be kept current at all times)
  • Current American Heart Association ACLS Certification
  • Successful completion of EKG test within the first 30 days of employment
  • Current American Heart Association PALS Certification (within 180 days)
  • NIHSS Certification
  • Current MICN Certification
  • CEN Certification
  • TNCC Certification

Preferred Qualifications:

  • Prior management experience.
  • ENPC Certification

Essential Requirements:

  • Current CA RN License
  • BLS Certification
  • Bachelor's Degree
  • Benefits:
  • 401(k) retirement plan
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance
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