iLocatum

New Orleans, LA

Field Service Engineer (New Orleans) 1670

The position of On-Site Technical Support Specialist is available in the vibrant city of New Orleans, Louisiana. The role entails providing on-site service solutions, such as preventive maintenance, calibration, installation, and training, across various product lines. This encompasses primarily the states of Louisiana, Mississippi, Alabama, and East Texas. While preference is given to candidates located in New Orleans, individuals residing in other major cities within the territory will also be considered.

This position offers a competitive base salary ranging from $30.00 to $33.80 per hour, commensurate with the candidate's technical and service experience in the analytical instrumentation field. Moreover, the company provides excellent benefits, including a monthly car allowance and mileage reimbursement. In addition, employees can benefit from profit sharing bonuses, performance bonuses, and a $10,000 anniversary bonus every five years.

Key responsibilities of the role include:

  • Performing preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
  • Managing inventory, trip planning, and completing administrative tasks related to service functions.

The ideal candidate possesses the following qualifications:

  • A minimum of 2 years of experience troubleshooting, repairing, and maintaining complex analytical instruments.
  • Demonstrated ability to work independently and a strong commitment to ensuring customer satisfaction.
  • Proficiency in reading electronic schematics, utilizing test equipment, and using repair tools.
  • An associate's degree in engineering or chemistry is required.
  • Availability for frequent overnight travel, potentially up to 75% of the time.
  • A valid driver's license with a clean driving record and a valid passport.
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