Careers

We are currently seeking a Field Support Specialist based in Phoenix, AZ, who will be responsible for providing on-site service including maintenance, calibration, installation, and training across all product lines in Arizona and New Mexico. It is preferred that the candidate is located in the Phoenix area. The salary for this position ranges from $28 to $32.50 per hour, depending on technical and service experience within the analytical instrumentation field. The compensation package includes bonus opportunities.

Our company offers full benefits, a monthly car allowance/mileage, profit sharing bonuses, and a $10,000 anniversary bonus every five years.

Responsibilities for this position include:

• Performing preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
• Managing inventory, trip planning, and administrative tasks related to service functions.

The ideal candidate should possess:

• A minimum of 2 years of experience in troubleshooting, repairing, and maintaining complex analytical instruments.
• Strong ability to work independently and with a strong commitment to customer satisfaction.
• Familiarity with electronic schematics, test equipment, and repair tools.
• An associate's degree in engineering or chemistry (required).
• Availability for frequent overnight travel (up to 75%).
• A valid driver's license and passport.