Field Service Engineer (San Jose, CA) 1642

Location: San Jose, CA

The position available is a Field Technical Support Specialist located in San Jose, CA. This role entails providing on-site service such as installation, calibration, preventive maintenance, and training for all product lines primarily in the western USA. While it is ideal for the candidate to be based in the Bay Area, other locations within the territory are also potential options. The salary range for this position is $35.00 - $40.25 per hour, depending on the candidate's technical and service experience within the analytical instrumentation field. It is important to note that this compensation includes bonus opportunities. Additionally, the company offers full benefits, a monthly car allowance or mileage compensation, profit sharing bonuses, and a $10,000 anniversary bonus every five years.

The key responsibilities of this role include:

  • Performing preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
  • Managing inventory, trip planning, and handling administrative tasks associated with service functions.
  • Being available for travel (up to 75%, including overnight stays) for service and maintenance purposes.

The ideal candidate for this position possesses the following qualifications:

  • At least 2 years of experience in troubleshooting, repairing, and maintaining complex analytical instruments.
  • An ability to work independently and demonstrate a strong commitment to ensuring customer satisfaction.
  • Familiarity and proficiency with electronic schematics, repair tools, and test equipment.
  • A minimum of an associate's degree in engineering, chemistry (required).
  • A valid driver's license and passport.
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