Field Service Engineer (Worcester, MA) 1573

Location: Worcester, MA

We are seeking a Field Service Engineer to join our team, providing on-site service, calibration, installation, and training for our products throughout the New England region. The ideal candidate will be based in Worcester, MA or other cities within New England. This position offers a competitive salary range of $32.00 - $36.50 per hour, dependent on technical and service experience in analytical instrumentation. The compensation package also includes bonus opportunities. We offer a monthly car allowance/mileage reimbursement, full benefits, profit sharing bonuses, and a $10,000 anniversary bonus every five years.

Key Responsibilities:

  • Performing preventive maintenance, troubleshooting, repairing, and calibrating instruments at customer sites within the designated region.
  • Managing inventory, planning trips, and handling administrative tasks related to service functions.

Required Skills and Qualifications:

  • Minimum of 2 years' experience in troubleshooting, repairing, and maintaining complex analytical instruments.
  • Ability to work independently with a strong commitment to ensuring customer satisfaction.
  • Proficiency in working with electronic schematics, test equipment, and repair tools.
  • Bachelor's degree in engineering preferred.
  • Flexibility for frequent overnight travel (up to 75% of the time).
  • Valid driver's license with a clean driving record and passport.
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