Worcester, MA

Field Service Specialist (Worcester, MA) 1669

We are seeking a talented Field Technician to join our team in the Worcester, MA area. As a Field Service Specialist, you will be responsible for providing on-site service, including installation, calibration, preventive maintenance, and training for all of our product lines in the New England region. While the ideal candidate will be based in Worcester, MA, we are open to applicants from other cities within New England. The salary range for this position is $36.50 - $41.30 per hour, commensurate with experience in the analytical instrumentation field. In addition to the base salary, there are bonus opportunities available. Our client also offers a monthly car allowance/mileage reimbursement, full benefits, profit sharing bonuses, and a $10,000 anniversary bonus every five years.field.

Key Responsibilities:

  • Performing preventive maintenance, troubleshooting, repair, and calibration of instruments at customer sites within the assigned region.
  • Managing inventory, planning trips, and handling administrative tasks related to service functions.
  • Being available for frequent overnight travel (up to 75%).

Skills and Qualifications:

  • Demonstrated experience of at least 2 years in troubleshooting, repairing, and maintaining complex analytical instruments.
  • Strong ability to work independently and a firm commitment to customer satisfaction.
  • Proficiency in working with electronic schematics, test equipment, and repair tools.
  • Preferably holds a Bachelor's degree in engineering.
  • Must possess a valid driver's license with a clean driving record and a passport.
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