iLocatum

Florence, AL

Infrastructure specialist

Required Qualifications:

Bachelor's degree in a relevant field or equivalent experience

Desired Skills:

Ability to adapt quickly and embrace change

Experience collaborating with internal stakeholders and IT teams

Proven ability to identify and address solution requirements

Strong testing capabilities and providing constructive feedback

Familiarity with Cyber Security systems and tools

Responsibilities:

Provide support to the Infrastructure Admin Team

Assist in resolving escalated Helpdesk issues

Provide hardware support for retail stores

Participate in design and architecture meetings

Ensure prompt resolution of issues

Monitor infrastructure environment and respond to alerts

Effectively plan, prioritize, and execute assignments

Offer insights for enhancing the infrastructure environment

Create and update documentation for infrastructure changes

Provide comprehensive and timely support to end users

Collaborate effectively within a team and with external partners

Occasional travel required for corporate/retail projects

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