Inside Sales/ Account Manager

Location: Novi, MI
ABOUT OUR COMPANY Our company is a collective of businesses that work together to offer comprehensive maintenance services for all types of building systems. With over 25 years of experience, we have a proven track record of delivering exceptional results. Our team of licensed technicians is skilled in diagnosing and resolving complex issues using state-of-the-art equipment and industry best practices. We are dedicated to providing our commercial and industrial customers with top-quality service and attention to detail while ensuring compliance with relevant codes and regulations.

We are a highly reputable company specializing in Commercial Service and Maintenance. Our integrated approach allows us to offer a comprehensive range of installation, service, and repair solutions for various building systems, such as plumbing, electrical, HVAC, and more. Currently, we are seeking an experienced sales professional/account manager to join our team. In this role, you will actively promote our services, cultivate new client relationships, and maintain existing partnerships both within and outside the organization.

Benefits of Joining Our Team

  • Full-Time Position
  • Competitive benefits package offered through Blue Cross Blue Shield of MI
  • Generous PTO policy (15 days)
  • 7 paid holidays
  • 401(k) match up to 6%

Responsibilities of the Sales Relationship Manager

  • Identify and pursue potential accounts by conducting research, initiating contact, building rapport, and providing technical information
  • Utilize various lead generation techniques, including cold calling and direct emailing
  • Nurture and strengthen relationships with existing and prospective clients to maximize sales opportunities
  • Prepare accurate quotes and proposals for customers
  • Collaborate with internal teams to address customer inquiries, concerns, and project requirements
  • Act as the main point of contact throughout project lifecycles, ensuring customer satisfaction and efficient delivery
  • Develop creative solutions to meet customer needs within project timelines
  • Utilize CRM and other sales applications to manage customer interactions
  • Support company expansion initiatives under the guidance of the manager

Qualifications of the Sales Relationship Manager

  • Prior experience in business-to-business sales is a must
  • Industry knowledge of HVAC, electrical, and/or plumbing is required
  • Preferred: Bachelor's degree in construction management, business management, or a related field
  • Strong communication skills and ability to collaborate effectively with diverse teams
  • Excellent multitasking and adaptability to changing priorities
  • Self-motivated with the ability to work independently

If you take pride in your work ethic and wish to be valued for your efforts, apply today to join our dynamic team!

EQUAL EMPLOYMENT OPPORTUNITY We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.
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