Rosemont, IL

JDE Senior Business analyst

In this role, you will be responsible for providing support and delivering Company applications. You will focus on addressing level 2 and 3 escalated requests and analyzing complex business problems. To ensure cost-effective and user-friendly applications, you will assist in the identification and development of processes and procedures. Additionally, you will configure system settings, conduct testing, and create specifications for systems that meet business requirements.

Your responsibilities will include:

  • Supporting primary-use applications and functional areas within the Business Solutions team
  • Acting as a knowledgeable JD Edwards Subject Matter Expert in 1-2 business functions, such as Customer Service, Sales Order Processing, Accounting, Accounts Payable, Accounts Receivable, Centralized Data Management, and Supply Chain or Inventory
  • Developing and maintaining in-depth knowledge of business functions
  • Participating in the analysis and design of system solutions and providing assistance and direction to development teams
  • Analyzing the impact of proposed solutions and developing use cases to explain business requirements to the IT team
  • Utilizing ITIL-type methodology for responding to functional and technical issues
  • Providing analysis and recommendations to improve business processes and technology
  • Managing issue resolution with customers, helpdesk personnel, and developers
  • Independently running small projects and leading application, infrastructure, and business resources
  • Demonstrating self-confidence while showing respect and support for others
  • Developing strong relationships with business and technical partners and customers
  • Possibly requiring domestic and international travel
  • Completing other assigned projects or duties


Required Skills and Experience:

  • Hold a Bachelor's degree with at least 3 years of related experience, or possess a High School Diploma with 6+ years of specific experience
  • Have at least 3 years of experience in a business analysis role within a multi-location organization operating in a 24x7 environment (preferably within a Distribution environment)
  • Possess experience with JD Edwards EnterpriseOne and supporting ERP applications in a wholesale or distribution environment
  • Demonstrate working knowledge of business processes, system development, and process improvements
  • Proficient in gathering business requirements, process flows, and use cases
  • Familiar with modeling and mapping as-is and to-be business processes
  • Excellent verbal and written communication skills
  • Expertise in Microsoft Office
  • Must pass a post-offer background check and drug test

Preferred Skills and Experience:

  • Possess a four-year Bachelor of Science degree in Engineering, Computer Science, or a related field
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