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Job Title: Lab Manager / Quality Assurance Manager – Geotechnical & Construction Materials Testing

Location: Jacksonville, FL
Department: Laboratory Services / Quality Assurance

About Our Company:

We invite you to join our innovative and employee-owned company that was established in 1988 and is dedicated to revolutionizing professional services. Our commitment to developing our workforce, systems, and expertise enables us to meet the ever-changing needs of our clients. Our achievements are the direct result of our collaborative approach, not only within our teams but also with the community and our clients. If you are seeking a workplace where your expertise can drive growth, innovation, and excellence, we encourage you to become a valued member of our team!

The Position Overview:

We are seeking an experienced and dynamic individual to fill the role of Lab Manager/Quality Assurance Manager. In this position, you will oversee and enhance our Geotechnical & Construction Materials Testing operations. This presents an exciting opportunity for someone with a minimum of 10-15 years of practical experience in materials testing, which includes the proficiency in specialty tests such as Triaxial, Consolidation, and Permeability. Operating as a key leader within our high-volume testing laboratory, you will be responsible for managing a highly skilled team, ensuring strict adherence to industry standards, and driving continuous improvement in both quality and efficiency. Your expertise will play a pivotal role in maintaining our essential accreditations (AASHTO, CCRL, USACE), as well as ensuring the utmost accuracy in testing, client satisfaction, and operational excellence.

Primary Responsibilities:

• Leadership: Supervise the daily operations of a fast-paced geotechnical and materials testing lab, ensuring precise testing and the generation of high-quality results.

• Team Management: Effectively mentor and inspire a team consisting of 5-6 technicians, cultivating a culture of collaboration and high-performance that emphasizes accuracy and quality.

• Enforce Quality & Compliance: Ensure rigorous adherence to AASHTO, CCRL, and USACE standards, maintaining robust quality assurance processes and certifications.

• Specialty Test Oversight: Supervise the execution of advanced testing procedures, including Triaxial, Consolidation, and Permeability, ensuring the highest technical standards and flawless implementation.

• Cost Management & Productivity Optimization: Skillfully manage labor costs to maximize team efficiency while upholding quality standards. Make performance and profitability improvements a focal point.

• Accreditation Maintenance: Sustain full compliance with industry accreditations within the lab by coordinating audits and certifications to remain ahead of regulatory demands.

• Process Enhancement: Continuously evaluate and refine lab workflows to enhance operational efficiency, reduce errors, and foster an environment of constant improvement.

• Client Interaction: Serve as the primary point of contact for clients, providing exceptional service, technical expertise, and ensuring their satisfaction with test results and quality assurance practices.

• Documentation & Reporting: Oversee the accurate and timely creation of testing reports, while maintaining up-to-date compliance with regulatory guidelines throughout all lab documentation.

Minimum Qualifications:

• Experience: Possess a minimum of 10-15 years of experience in Geotechnical and Construction Materials Testing, with a comprehensive understanding of advanced testing techniques such as Triaxial, Consolidation, and Permeability.

• Leadership Skills: Demonstrate proven proficiency in managing and developing teams of 5 or more technicians, consistently driving quality, efficiency, and performance.

• Technical Expertise: Possess an in-depth knowledge of AASHTO, CCRL, and USACE standards, along with a track record in maintaining laboratory accreditations and certifications.

• Cost Management: Display solid expertise in effectively managing labor costs and optimizing productivity within a laboratory environment.

• Organization & Communication Abilities: Possess exceptional organizational skills, enabling the successful handling of multiple priorities within a fast-paced environment. Demonstrate outstanding written and verbal communication abilities in order to effectively liaise with clients, staff, and regulatory bodies.

• Commitment to Safety & Compliance: Demonstrate a proactive approach to fostering a safe, compliant, and high-performing laboratory environment.

Preferred (But Non-Mandatory) Certifications:

• ACI Aggregate Base Testing Technician
• ACI Aggregate Testing Technician
• ACI Concrete Strength Testing Technician
• ACI Concrete Laboratory Testing Technician Level 1
• ACI Concrete Field Testing Technician Grade 1
• ACI Masonry Laboratory Testing Technician
• ACI Masonry Field Testing Technician
• FDOT CTQP LBR Technician

Physical Requirements:

• Ability to work within an indoor laboratory setting, occasionally visiting field locations.
• Capable of lifting and carrying materials and equipment weighing up to 50 lbs.
• Comfortable standing, kneeling, and bending for extended periods.

Why Should You Join Our Team?

By joining us, you will help shape the future of a high-performing laboratory that leads the way in geotechnical and construction materials testing. If you are a skilled leader with a dedication to quality assurance and continuous improvement, this is your opportunity to make a lasting impact. Become part of a company where your leadership directly contributes to our ongoing success and growth.

Are you ready to take the next step in your career? Apply today!