NURSE MANAGER – EMERGENCY DEPT

Location: Tucson, AZ

EMERGENCY DEPARTMENT NURSE MANAGER
Tucson, AZ
Salary: $100,000-130,000 per annum
Full-time
Rotating Shifts

Position Summary
The role involves overseeing the provision of patient care, managing associate performance within the emergency department, and monitoring fiscal operations. The Nurse Manager will collaborate and communicate with various stakeholders including patients, customers, associates, and management. The manager will also need to lead change initiatives, foster innovation, and promote team building.

RESPONSIBILITIES

  • Provide direct nursing care to patients in accordance with organizational policies and protocols. This includes managing patient load and occasionally covering the Clinical Lead position.
  • Review financial reports, benchmarks, business plans, marketing initiatives, and variance reports to ensure productivity targets are met and expenses are controlled.
  • Oversee department budgets, participate in budget development, and forecast future budgeting needs.
  • Review and implement HR policies, assist with recruitment, manage associate status changes, and ensure associate access to patient care systems.
  • Provide leadership and establish expectations for subordinates and Clinical Nurse Leaders.
  • Develop staff competencies and maintain records of staff positions.
  • Provide performance coaching, including improvement plans, corrective action, and termination if necessary.
  • Conduct charge master review and ensure accurate billing of department charges.
  • Supervise department recruitment, assist with retention activities, and complete position replacement processes.
  • Authorize reimbursement requests, special checks, petty cash, and other requests.
  • Lead and coordinate special projects, as well as manage move requests.
  • Liaise with Information Systems regarding department computer applications and systems.
  • Participate in hospital-wide committees.
  • Conduct hourly rounding on patients and employees.
  • Perform employee evaluations, coach and develop employees.
  • Support network initiatives such as patient experience, quality and patient safety, and hospital-specific initiatives.
  • Facilitate department meetings and huddles, and attend required hospital, department, and medical staff meetings.
  • Oversee orientation process for new associates and staff within the department.
  • Provide educational opportunities and staff development in collaboration with Network education.
  • Complete required/mandatory education on safety, disaster plans, and infection control.
  • Ensure safety and take appropriate corrective actions for any unsafe situations.
  • Oversee equipment, supplies, and staffing to maintain adequate levels.
  • Maintain unit compliance with hospital procedures and policies.
  • Develop a plan for customer/patient care delivery within the unit.
  • Support the business development process and provide information to support hospital business goals.
  • Monitor the efficiency of the unit’s operations and recommend improvements.
  • Maintain department survey readiness to ensure compliance with regulatory standards.
  • Understand, interpret, and model the values of the hospital; clearly and consistently communicate these values to associates; align the department's vision with the mission and values.
  • Provide and maintain customer satisfaction, respond to the needs and expectations of internal and external customers.

LICENSURE/CERTIFICATION/REGISTRATION:

Required: Current Arizona RN License in applicable discipline. Certifications dependent on department, as noted in Attachment A

EDUCATION:

Required: Bachelor's degree in nursing, Healthcare, Business, Public Administration, Management or related field.

WORK EXPERIENCE:

Required: 3 years’ related experience; minimum of 1 year of supervisory experience. Knowledge of team building, systems thinking, complex problem solving, negotiating and influencing; change and conflict management; data analysis; coaching and mentoring, strategic planning, business strategy development. Computer skills required.

Preferred: 5 years’ related experience; 3 years supervisory experience

Responsibilities

Active and current registered nurse license in the state of residence/practice. Has highly effective interpersonal and communication skills, proven leadership ability and hospital operational ability, and ability to serve as role model and advocate for the professional discipline of nursing.

Qualifications

Education:

Required: Bachelor's degree..

Preferred: Master's degree.

Experience:

Required: 2 years of progressive management experience in a hospital environment as a manager or full-time charge nurse/related position.

Certifications:

Required: Currently licensed, certified, or registered to practice profession as required by law, regulation in state of practice or policy; CPR.

Job Type: Full-time

Salary: $100,000.00 - $130,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Tuition reimbursement
  • Vision insurance
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