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OPERATIONS MANAGER – ELECTRICAL TESTING GROUP (NEW REGIONAL LOCATION)

Location: Baltimore, MD | Los Angeles, CA | San Diego, CA 

Build and lead a new regional business unit from the ground up as both operational leader and entrepreneur, with full P&L ownership and the chance to shape a high-growth technical team.

MUST-HAVES

Experience & Technical Expertise:

• 7+ years in power systems testing, commissioning, or utility operations
• Proven leadership experience managing people, budgets, and project delivery
• Strong working knowledge of protective relaying, automation, and SCADA systems
• Demonstrated ability to build structure and processes from scratch

Leadership & Operational Skills:

• Track record of achieving P&L and revenue targets
• Excellent communication, organization, and conflict-resolution abilities
• Comfort operating in dynamic, field-based environments
• Willingness to travel regionally

Preferred:

• Experience with EOS (Entrepreneurial Operating System) or similar frameworks

ABOUT THE ROLE

Our client, a 100% employee-owned ESOP and ENR Top 500 engineering firm with over 40 years of industry leadership, is expanding its Electrical Testing Group (ETG) into new regions. We're looking for an entrepreneurial Operations Manager to launch and scale a new business unit, combining operational excellence with growth-focused leadership.

This is not a maintenance role. You'll serve as both Integrator and Builder, taking a proven business model and establishing it in a new market. You'll own day-to-day execution, lead a growing technical team, manage full P&L responsibility, and partner with national ETG leadership to drive the business from startup through maturity.

WHAT YOU'LL DO

Operational Leadership & Execution

• Execute the ETG business plan, achieving or exceeding P&L, revenue, and performance goals
• Lead regional operations including scheduling, resource planning, quality assurance, safety, and project delivery
• Implement and maintain testing standards, operating systems, and documentation processes
• Oversee field operations for protective relaying, SCADA, and IEC 61850 systems commissioning
• Balance efficiency, quality, and profitability across all technical operations

Build & Develop the Business Unit

• Recruit, train, and develop a skilled team of field engineers and technicians
• Establish vendor partnerships and cultivate strong client relationships
• Drive growth through operational excellence and client satisfaction
• Create scalable structure and processes as the business evolves

Integration & Team Alignment

• Align all functions of the local operation around shared goals
• Lead and hold team members accountable for results and commitments
• Build a cohesive, high-performing leadership team
• Resolve issues by identifying root causes and driving solutions to completion

Vision & Collaboration

• Partner closely with national ETG leadership to ensure clear direction and alignment
• Translate vision into actionable, measurable goals
• Cascade key messages and decisions effectively across the team

Systems & Process Management

• Operate within the EOS framework: own scorecards, lead local meetings, and manage KPIs
• Ensure core processes are followed, documented, and continuously improved
• Demonstrate strong project management discipline and operational consistency
• Uphold values of safety, integrity, quality, and innovation

YOUR PATH TO SUCCESS

First 6–12 Months: Establish the foundation by hiring key staff, building client relationships, delivering successful projects, and driving toward break-even.

12–24 Months: Transition into growth phase with solid team structure, sustainable backlog, strong client confidence, and P&L tracking toward profitability.

Beyond 24 Months: The business unit operates as a profitable, independently functioning part of the national ETG network, recognized for technical quality and reliability.

COMPENSATION & BENEFITS

Salary: $160,000 – $190,000 annually (based on location and qualifications)

Additional Compensation:

• Discretionary annual bonus
• 14% of total annual compensation (salary + bonus) contributed to ESOP retirement each year
• 100% Employee Stock Ownership Plan (ESOP)

Comprehensive Benefits: Medical, Dental, Vision, Life & AD&D, Long-Term Disability, Voluntary Short-Term Disability, HSA, FSA, PTO, Paid Holidays, Tuition Reimbursement, Referral Bonus, 401(k)/Profit Sharing, EAP, Will Preparation Resources, Worldwide Travel Assistance

This is a rare opportunity to lead a business through its full lifecycle, from infancy to maturity, with your leadership at the center of that transformation.