iLocatum
Patient Access Supervisor
Patient Access Supervisor -
- Permanent Position
- Competitive Salary, commensurate with experience.
- Comprehensive Benefits Package
- Full-time Employment
- This organization offers extensive benefits and opportunities for growth. As a smaller company, you will have the chance to be involved in various tasks and take on multiple roles. This enables you to gain valuable experience and prepare for future career advancement.
- We are looking for candidates with previous leadership or supervisory experience to assist in the development and expansion of our Patient Access Department.
- Excellent leadership abilities.
- Prior experience in medical billing/coding is desirable, and previous experience in patient access or registration would be advantageous!
- Location: Geneva, NY and/or Penn Yan, NY (situated in the stunning Finger Lakes Region of New York State)
Summary:
- The Supervisor has overall responsibility for managing and supervising all Patient Access employees. This includes providing Meditech training for all ADM users, including those in decentralized Access areas. The Supervisor also handles various quality assurance tasks to ensure the accuracy and compliance of work performed by the Patient Access staff in relation to payer and regulatory requirements. Additionally, the Supervisor fills in for open or vacant shifts when necessary. The Supervisor consistently demonstrates and promotes the values of the Healing Environment in all interactions, collaborating effectively with other hospital departments and external customers. The Supervisor is responsible for contributing to the achievement of department and organizational goals.
- The Supervisor upholds the principles of the Healing Environment by behaving in a professional manner, communicating effectively, and maintaining a conducive work environment. This is reflected in their work behavior, which prioritizes safety, promotes dignity, respect, well-being, and exemplifies healthy relationships.
Essential Job Functions:
- Developing schedules and ensuring adequate staffing to meet departmental needs. Assisting with staffing when needed and participating in an on-call rotation. Handling payroll processing.
- Regularly monitoring productivity and work quality to ensure the achievement of individual and team goals. Conducting focused reviews as required.
- Aiding in the development and maintenance of policies, procedures, and tools to enhance accuracy and efficiency.
- Verifying daily census to ensure accuracy of statistics.
-
Monitoring and correcting duplicate medical record numbers and insurance errors that delay claims processing. Providing feedback, training, and identifying opportunities for process improvement.
Experience:
- Minimum: Prior experience in a medical office, comprehensive knowledge and understanding of the revenue cycle and accounts receivable, familiarity with medical terminology including CPT and ICD10 coding, previous experience in cash collections and balancing, strong communication skills, and consistently accurate data entry/typing. Preferred: Supervisory experience, training experience, process improvement skills, employee scheduling expertise, ability to conduct staff meetings and participate in committees or work groups. Experience in conducting employee evaluations and at least three years of experience in Patient Access and/or Patient Financial Services.
- Minimum: Demonstrated ability to work effectively in a complex, multi-entity, culturally diverse health system. Able to manage projects, work well under pressure, meet deadlines, prioritize multiple tasks, and promote teamwork through effective role modeling. Excellent leadership, interpersonal, communication (written and verbal), analytical, and organizational skills. Ability to interact professionally and courteously with the public. Proficient in computer skills including word processing, spreadsheets, and power point presentations.
- Preferred: Proficiency in Microsoft Office products including Word, Excel, and PowerPoint. Familiarity with State and Federal Regulatory requirements and JCAHO standards. Bilingual proficiency.
About the area:
- Geneva is a city located in New York State. It occupies the northern end of Seneca Lake, which is part of the Finger Lakes Region. The area is renowned for its wine trails, rich history, natural beauty, and four-season attractions. On Cayuga Lake, you will find the city of Ithaca, home to Cornell University. The surrounding region features high gorges, many of which showcase stunning waterfalls such as Taughannock Falls and Buttermilk Falls.
- Watkins Glen State Park, near the tip of Seneca Lake, boasts rocky cliffs and cascading waterfalls, offering excellent trout fishing opportunities. Southwest of the area, you can visit the Corning Museum of Glass. To the north, the Old Erie Canal provides hiking, canoeing, and fishing experiences. In the northwest, the city of Rochester overlooks Lake Ontario, and Syracuse, NY is just a short drive away. The region also offers a top-rated mall, great restaurants, and an abundance of outdoor activities. Nearby, you will find Hobart and William Smith Colleges, as well as Ithaca College.
- Penn Yan is situated in the beautiful Finger Lakes Region of New York State, known for its nature-oriented attractions. It offers quality wine trails, a rich history, stunning natural beauty, four-season attractions, new home communities, and a short drive to colleges/universities and Rochester. The region provides a diverse range of vibrant attractions and activities to suit every taste. Whether you are a nature enthusiast, history buff, or food lover, there is something for everyone in this area.
- Discover the picturesque Finger Lakes, including Keuka Lake, Seneca Lake, Cayuga Lake, and Canandaigua Lake. These stunning lakes are renowned for their beauty, wineries, and opportunities for outdoor adventures.
- Visit the world-renowned Corning Museum of Glass, which showcases incredible glass artistry.
- Enjoy outdoor recreational activities such as hiking, boating, and camping in the region's beautiful landscapes.
- Attend local festivals, art exhibitions, and cultural events that celebrate the area's rich history.
- Indulge in the culinary delights of the Finger Lakes, including farm-to-table dining and winery tours.
Other Jobs
Ready to take
the next step?
Submit your resume and join a realm of unparalleled opportunities at iLocatum. We’re dedicated to connecting exceptional talent with impactful roles. Start your journey towards success by sharing your expertise with us.