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Role and Responsibilities -

As the Regional Director, you will be responsible for planning, organizing, directing, coordinating, and evaluating patient

services at the regional level. You'll work closely with clinical management to ensure high-quality outcomes, patient and staff

satisfaction, and achievement of revenue goals. While not mandatory, the Regional Director may also serve as the

Director of Patient Services.

Essential Functions

· Take part in the development, implementation, evaluation, review, and revision of policies and

procedures that align with current professional standards of practice.

· Develop relevant goals, objectives, and care standards for patient services and personnel functions.

· Ensure coordination of all patient services by monitoring treatment plans, organizing case conferences,

periodically evaluating patients, and determining staffing patterns and frequency.

· Coordinate the quarterly clinical record review program.

· Maintain effective communication and coordination with physicians, payers, patients/families,

outpatient services, inpatient coordinators, and other relevant parties regarding patient care and status.

· Ensure that decisions regarding patient referral, admission, and discharge prioritize patient needs and

safety.

· Facilitate comprehensive interdisciplinary assessments that address the medical, social, mental health,

and environmental needs of each patient.

· Provide adequate supervision of personnel delivering patient care:

o Monitor compliance with patient care plans

o Review clinical documentation

o Conduct in-home personnel supervision

· Create personnel schedules to ensure proper coverage within authorized staffing levels.

· Recruit qualified personnel and implement strategies to promote staff retention, in collaboration with

Clinical Managers and HR Department.

· Ensure staff members maintain up-to-date credentials, adhere to job responsibilities and productivity

requirements, and receive timely and thorough performance reviews.

· Participate in the agency’s information management and performance improvement programs.

· Serve as a member of the Professional Advisory Council and periodically review policies related to

patient care with the council.

· Participate in local organizations and activities related to health professions and community health

services.

· Oversee ongoing agency functions, including but not limited to:

- Ensuring agency performance in financial, quality, and regulatory aspects

- Managing operations within the allocated budget

- Staying up-to-date with Medicare, Medicaid, and third-party payer requirements for home care

reimbursement