iLocatum

Fredericksburg, VA

Regional Operations Specialist

Regional Operations Coordinator
Our client in Fredericksburg, VA is currently seeking a Regional Operations Coordinator for a direct-hire position.

Company Overview:
Leading Retailer in the Grocery industry
Collaborative team environment
Dedication to excellent customer service
Rapidly growing company with strong values!

Role of Regional Operations Coordinator:
As a Regional Operations Coordinator, your main responsibility will be to support and optimize store operations in the assigned region. You will play a crucial role in implementing the company's sales goals and merchandising strategies across various departments. This position requires close collaboration with District Managers to promote team development, ensure compliance with state laws and company policies, and drive financial success. You will proactively train and develop associates, maintain safety standards, and enhance customer service.
- Oversee the execution of merchandising plans, promotional displays, and signage to achieve sales objectives.
- Collaborate with department merchants to develop and implement regional sales initiatives and solutions.
- Communicate goals and processes with store specialists and corporate merchants, assisting with POG and CGO maintenance.
- Assess in-stock conditions, identify training needs, and report findings to the District Manager and Regional Vice President.
- Analyze sales initiatives weekly, providing recommendations to improve the customer experience and reduce shrinkage.
- Enforce safety, sanitation, and food safety regulations, ensuring compliance and fostering positive relationships with government agencies.
- Support store management training and development programs to nurture talent for long-term career growth.
- Evaluate backroom inventory levels and safety conditions to minimize shrink and out-of-code items.
- Assist with inventory preparation and execution, maintaining communication with the inventory service team.
- Ensure associates adhere to the dress code policy, promoting a professional image.
- Support the development of Assistant Store Managers, Department Managers, trainees, and interns.
- Collaborate with Customer Experience Specialists to enhance customer experience performance metrics.
- Assist with projects in districts outside the region as needed.
- Work with District Managers to drive sales, manage expenses, engage associates, and support community initiatives.
Please note that this role involves collaboration with various positions, including District Managers, store specialists, and merchants, to meet performance expectations. It does not involve direct supervision of associates.

Requirements for the Regional Operations Coordinator:
- Bachelor's degree in Business preferred.
- Minimum of five years' experience as a top store leader in Conventional, Natural, Specialty, or Club Grocery formats.
- Preferred experience in Multi-Unit grocery leadership.
- Strong leadership, communication, and organizational skills.
- Ability to train and develop associates, fostering a positive work environment.
- Comprehensive understanding of store operations, sales strategies, and customer service principles.
- Knowledge of state laws and company policies regarding safety, sanitation, and food safety.
- Valid driver's license.

Benefits and Compensation:
- Medical and Prescription drug coverage
- Vision and Dental insurance
- Paid Time Off (PTO)
- Incentive plan
- 401k plan with company matching
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