Appleton, WI

Senior Field Service Technician

Senior Field Service Technician

Our client is a leading provider of advanced industrial automation solutions.

Job Description:

Our client is in search of an Advanced Field Service Technician who will deliver exceptional service and support for highly technical products, such as drives, PLCs, and SCADA systems. This position involves performing field service, repairs, and troubleshooting, with an emphasis on providing outstanding customer experiences.


  • Conduct field service, calibration, and repairs for drives and control systems.
  • Offer troubleshooting and support for PLC, SCADA, and discrete controllers.
  • Take charge of leading training sessions for customers.
  • Maintain effective communication with both customers and internal teams.
  • Properly prioritize tasks to ensure timely completion.
  • Make significant contributions to a positive P&L statement.


  • Education: High school diploma required.
    • Associates or BA/BS Degree preferred.
  • Experience: Minimum of 2 years of related experience in field service or engineering required. Experience with highly technical products is necessary.
    • 5+ years of related experience preferred. Deep expertise in drives and control systems, especially Parker Hannifin drives. Knowledge of communication protocols and web handling applications is advantageous.


  • Demonstrate strong communication and time management skills.
  • Exhibit familiarity with drives and control systems.
  • Possess proficiency in PLC control, AC/DC drive control, or SCADA systems.
  • Have the ability to work independently and within a team.
  • Be available for a flexible schedule with occasional travel and on-call duties.

Licenses/Certificates: Must have a valid driver’s license, insurance, and reliable automobile.

Join our client's team and make a significant impact in delivering cutting-edge automation solutions. Apply now!

Please note: To adhere to state laws, the annual base salary range for this position has been provided as a guideline. The final salary offer will be determined based on factors such as work experience, education/training, key skills, and other considerations.

Applicants must be authorized to work for any employer in the US. The hiring company is unable to sponsor or take over sponsorship of an employment Visa at this time.

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