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We are currently seeking a highly skilled Business Systems Analyst with expertise in JD Edwards Manufacturing and Distribution (PTP & OTC) to join our global team in Rockford, IL. As a key member of our team, you will be responsible for analyzing and optimizing technical systems, providing support to end-users, and collaborating with cross-functional teams. This role includes business analysis and design, troubleshooting issues, system and integration testing, implementing enhancements, configuring system settings, and developing cost-effective solutions. Additionally, you will be responsible for planning, preparing, developing, supporting, and executing system, integration, and regression testing cycles aligned to release design specifications.

Job Description:

• Utilize JD Edwards EnterpriseOne (JDE 9.2) to manage manufacturing processes, including production planning and scheduling, shop floor control, inventory control, and order management.

• Collaborate with cross-functional teams to ensure efficient manufacturing and distribution operations (Procure to Pay and Order to Cash).

• Configure and maintain JDE modules related to manufacturing, such as forecasting, MPS (Master Planning Schedule), MRP (Material Requirements Planning), Shop Floor Control, and Product Data Management.

• Troubleshoot and resolve issues related to manufacturing and distribution processes within the JDE system.

• Set up the Distribution and Manufacturing Automatic Accounting Instructions (DMAAI) for manufacturing accounting and variance reporting.

• Provide training and support to end-users on JDE manufacturing functionalities.

• Analyze data and generate reports to monitor key performance indicators and identify areas for improvement.

• Participate in system upgrades, tools upgrades, and enhancements related to JDE distribution and manufacturing modules.

• Stay updated on industry best practices and trends in manufacturing technology to optimize JDE system usage.

Position Responsibilities may include, but not limited to:

• Provide support for primary-use applications and functional areas within the Business Solutions team.

• Serve as the primary Subject Matter Expert for 1-2 business functions, such as Manufacturing, Purchase Order Processing, Sales Order Processing, Product Data Management, Master Data Management, or Supply Chain/Inventory Management.

• Continuously develop and enhance your knowledge of business functions to stay current with industry trends and best practices.

• Participate in analyzing and designing system solutions. Provide guidance to development teams using a standard SDLC model from Concept through Analysis/Requirements, Development, Quality Assurance, Implementation, and Decommission.

• Assess the impact of proposed solutions on the business. Develop use cases to explain and demonstrate business requirements/specifications to the IT team and contribute a business perspective during design reviews.

• Apply ITIL-type methodologies to manage functional and technical issues. Handle incident management, assist in technical investigations to identify root causes, and create mitigation plans for user processes.

• Analyze and recommend improvements to business processes and technology. Design and execute training for customers, help desk personnel, and system developers on new and existing processes.

• Manage issue resolution with appropriate urgency, negotiating and resolving conflicts with customers, helpdesk personnel, and developers. Escalate issues to management and senior leadership as needed.

• Independently manage small projects, leading application, infrastructure, and business resources using the SDLC model.

• Develop and maintain strong relationships with business and technical partners, as well as customers, to enhance system efficiency and IT support.

• Be prepared for both domestic (up to 50%) and international travel as required (less than 15%).

Qualifications

Required Skills and Experience:

• Bachelor’s degree with 5+ years of related experience or High School Diploma and 10+ years of specific experience

• 5+ years’ experience in a business analysis role, in a multi-location organization in a 24x7 environment (preferably in a GxP and Distribution environment)

• Experience with JD Edwards EnterpriseOne supporting ERP applications in a global environment with multiple manufacturing and distribution centers and 24/7 operations.

• Working knowledge of business processes, system development, and process improvements

• Proficient in gathering business requirements, process flows, and use cases

• Experience with modeling and mapping as-is and to-be business processes

• Excellent verbal and written communication skills

• Expert in Microsoft Office

Preferred Skills and Experience:

• Bachelor’s degree in Engineering, Computer Science, Management Information Systems, or a related field.

• Experience with JD Edwards tools such as Watch List, E1Pages, Orchestrations, Form Extensions, and UDOs.

• Familiarity with integrating JD Edwards with third-party software like Anaplan

• Experience with Hubble/DAS Reporting.

• Knowledge of EDI (Electronic Data Interchange) integrations.

• Certifications like CSCP/CPIM

• Project Management experience

• Ability to travel up to 50%