iLocatum

Houston, TX

Service Engineer – Houston (1666)

The role of Field Support Engineer - Houston (1666) is to be a part of the in-house service team based in Houston, Texas. In this position, you will be responsible for maintaining, repairing, and providing customer support for various instruments. Depending on your experience, your starting pay will range from $26.00 to $29.60 per hour. Our client also offers full benefits, profit sharing bonuses, and a $10,000 anniversary bonus every five years.

Key responsibilities of the role include:

  • Performing maintenance, calibration, and repair of assigned product lines
  • Providing phone support to customers and troubleshooting any issues
  • Occasionally traveling to customer sites within the United States to provide on-site assistance
  • Completing administrative tasks related to service work

In order to succeed in this role, you should possess the following skills and qualifications:

  • Excellent communication and customer service skills
  • Experience in troubleshooting electronics, working with schematics, and using test equipment and tools
  • Hold a BS or AS degree in engineering or a related technical field
  • Willingness to travel up to 30%, including overnight stays
  • Have a valid driver's license and passport
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