Store Manager
Location: Mason, OH
Job Description: Retail Supervisor in Mason, OH
Responsibilities
- Achieve personal sales and engage with clients to meet set goals
- Oversee all store activities, including financial objectives, customer service, human resources management, operational controls, payroll, and expenses
- Arrange merchandise displays and advertising to promote sales
- Lead and manage the gallery and its team members, adhering to HR standards and Company policies
- Supervise part-time sales employees, setting clear objectives and conducting performance discussions
- Coordinate and execute various events to achieve financial targets
- Provide excellent customer service and ensure client satisfaction is prioritized
- Recruit, select, develop, and retain full store team while holding individuals accountable for performance
Qualifications
- Demonstrate creativity, passion, and expertise in sewing to assist customers
- High School diploma or equivalent required. Business or Fashion Design/Merchandising degree is a plus
- Proven retail experience with successful sales closing and ability to analyze business trends
- Familiarity with our machines and products
- Ability to thrive in a fast-paced and dynamic retail environment
- Strong communication skills across various technology platforms
- Physical ability to access office equipment, remain stationary, and handle products up to 50 pounds
- Flexible schedule availability including evenings, holidays, and weekends