Store Manager

Location: Bel Air, MD


  • Achieve personal sales targets and engage with clients effectively
  • Oversee all store activities to meet financial goals, provide excellent customer service, manage human resources, control operations, handle payroll, and maintain operating expenses
  • Organize advertising displays and merchandise arrangements to boost sales
  • Supervise the gallery and its team members professionally and inclusively, adhering to HR standards
  • Directly manage part-time sales employees, conducting performance discussions, setting objectives, and ensuring accountability
  • Coordinate and execute events such as Owner's Classes, clubs, demos, Creative Classes, and freelance educator events to achieve financial targets
  • Deliver outstanding customer service, prioritize client satisfaction as a role model
  • Recruit, select, develop, and retain a full store team, holding individuals responsible for performance


  • Passion for creativity and willingness to share sewing expertise with customers
  • High school diploma or equivalent; Business or Fashion Design/Merchandising degree is a plus
  • At least one year of retail experience with proven sales-closing abilities, capability to analyze business trends, and effectively manage payroll expenses
  • Extensive knowledge of our machines and products
  • Ability to thrive in a fast-paced and dynamic retail environment
  • Effective communication using various forms of technology, both through telephone and computer
  • Ability to move around the office and perform stationary tasks as necessary
  • Capability to lift and reposition sewing machines weighing up to 50 pounds
  • Flexibility to work evenings, holidays, and weekends based on business needs
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