Store Manager
Location: Maple Grove, MN
Responsibilities
- Achieve personal sales targets and ensure high client engagement
- Oversee all store operations to meet financial objectives, deliver exceptional client service, manage human resources, maintain operational controls, handle payroll and operating expenses while fostering engagement among associates and clients
- Create and manage enticing advertising displays and arrange merchandise effectively to drive sales
- Lead and support the gallery team in a professional and inclusive manner, adhering to Human Resource standards and company policies
- Directly supervise part-time sales employees, including conducting performance discussions, setting goals, and ensuring accountability
- Coordinate and execute various events and classes to achieve financial goals
- Deliver excellent customer service and prioritize client satisfaction
- Recruit, select, train, and retain a high-performing store team
Qualifications
- Demonstrate creativity, passion, and expertise in sewing
- High School diploma or equivalent required. Degree in Business or Fashion Design/Merchandising is a plus!
- Proven retail experience with a track record in sales success. Ability to forecast and analyze business trends and manage payroll expenses for optimal store performance
- In-depth knowledge of our machines and products
- Ability to thrive in a fast-paced and dynamic retail environment
- Effective communication skills using various technologies, including telephone and computer
- Ability to move around the office and lift up to 50 pounds
- Flexible schedule availability, including evenings, holidays, and weekends