Store Manager

Location: Sanford, FL
Job Description: Retail Supervisor
Location: Sanford, FL
  • Achieve personal sales and ensure client engagement goals are met
  • Oversee all store activities to achieve financial goals, provide exceptional client service, manage human resources, maintain operational controls, handle payroll and operating expenses, and enhance associate and client engagement
  • Arrange and manage advertising displays and merchandise placement to drive sales
  • Lead and support the gallery and its team members in a professional and inclusive manner, following Human Resource standards and guidelines
  • Supervise part-time sales employees and conduct effective performance discussions, set clear objectives, and ensure goal accountability
  • Coordinate and execute various store events and classes to achieve financial targets, including Owner's Classes, clubs, demos, Creative Classes, and freelance educator events
  • Provide excellent customer service, prioritize the client as the top concern, and innovate to attract and retain customers
  • Recruit, select, develop, and retain a high-performing store team and ensure performance expectations are met
  • Demonstrate creativity and passion, with a willingness to share sewing expertise with customers
  • High School diploma or equivalent required. A degree in Business or Fashion Design/Merchandising is a plus
  • Possess at least one year of retail experience with a proven track record of closing sales. Ability to forecast and analyze business trends, effectively manage payroll expenses, and maximize store performance
  • Have direct knowledge of our machines and products
  • Ability to thrive in a fast-paced and constantly changing retail environment
  • Excellent communication skills through various forms of technology, including telephone and computer. Ability to effectively receive and convey information
  • Occasionally move around the office, accessing file cabinets, meeting rooms, and office equipment. Ability to remain stationary for 50% of the time
  • Ability to handle and reposition products such as sewing machines weighing up to 50 pounds
  • Flexible schedule availability to meet business needs, including evenings, holidays, and weekends
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