Store Manager
Location: Charlotte, NC
Job Description: Retail Supervisor
Location: Charlotte, NC
Responsibilities
- Achieve personal sales and client engagement objectives
- Oversee operations to reach store goals, including financial targets, client service, HR management, operational controls, payroll, and operating expenses, while ensuring associate and client engagement
- Organize advertising displays and merchandise arrangements to boost sales
- Lead and support a professional and inclusive gallery team, adhering to company policies and HR standards
- Supervise part-time sales employees, conducting performance discussions and holding associates accountable to goals
- Coordinate and execute various events and classes to drive financial success
- Provide excellent customer service and prioritize client satisfaction
- Recruit, develop, and retain a cohesive store team and ensure individual performance accountability
Qualifications
- Passion for creativity and sewing, with a willingness to share expertise with customers
- High School diploma or equivalent, plus a degree in Business or Fashion Design/Merchandising is a plus
- Prior retail experience with a proven record of closing sales and managing payroll expenses for maximum store performance
- Thorough knowledge of our machines and products
- Ability to thrive in a fast-paced and ever-changing retail environment
- Effective communication skills using various technological platforms like telephone and computer
- Physical ability to access office resources and move products weighing up to 50 pounds
- Flexible availability, including evenings, holidays, and weekends