Store Manager

Location: Charlotte, NC

Job Description: Retail Supervisor

Location: Charlotte, NC


  • Achieve personal sales and client engagement objectives
  • Oversee operations to reach store goals, including financial targets, client service, HR management, operational controls, payroll, and operating expenses, while ensuring associate and client engagement
  • Organize advertising displays and merchandise arrangements to boost sales
  • Lead and support a professional and inclusive gallery team, adhering to company policies and HR standards
  • Supervise part-time sales employees, conducting performance discussions and holding associates accountable to goals
  • Coordinate and execute various events and classes to drive financial success
  • Provide excellent customer service and prioritize client satisfaction
  • Recruit, develop, and retain a cohesive store team and ensure individual performance accountability


  • Passion for creativity and sewing, with a willingness to share expertise with customers
  • High School diploma or equivalent, plus a degree in Business or Fashion Design/Merchandising is a plus
  • Prior retail experience with a proven record of closing sales and managing payroll expenses for maximum store performance
  • Thorough knowledge of our machines and products
  • Ability to thrive in a fast-paced and ever-changing retail environment
  • Effective communication skills using various technological platforms like telephone and computer
  • Physical ability to access office resources and move products weighing up to 50 pounds
  • Flexible availability, including evenings, holidays, and weekends
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