Store Manager

Location: Henderson, NV
Job Title: Retail Supervisor
Location: Henderson, NV

  • Achieve personal sales and client engagement goals
  • Oversee all necessary activities to meet store goals, including financial objectives, customer service, human resources management, operational controls, payroll, and operating expenses. Emphasize the importance of both employee and customer engagement.
  • Coordinate the arrangement of merchandise on counters or tables for effective sales promotion
  • Manage the gallery and its team members in a professional and inclusive manner, following Company policies, procedures, standards, and guidelines
  • Supervise part-time sales employees, conducting performance discussions, setting clear objectives, and holding associates accountable
  • Organize and execute Owner's Classes, clubs, demos, Creative Classes, and freelance educator events to achieve financial goals
  • Provide excellent customer service, prioritize client satisfaction, and serve as a role model
  • Recruit, develop, and retain a competent full store team while ensuring performance expectations are met

  • Demonstrate creativity, passion, and willingness to share sewing expertise with customers
  • High School diploma or equivalent. Business or Fashion Design/Merchandising degree preferred
  • Possess 1+ year(s) of retail experience with a proven track record in closing sales
  • Ability to forecast and analyze business trends, and effectively manage payroll expenses to maximize store performance
  • Possess comprehensive knowledge of our machines and products
  • Comfortable working in a fast-paced and dynamic retail environment
  • Effective communication skills using various forms of technology, such as telephone and computer
  • Ability to move around the office and handle files, attend meetings, operate copier/printer, etc. while also having the ability to remain in a stationary position 50% of the time
  • Capable of retrieving or repositioning products weighing up to 50 pounds, including sewing machines
  • Flexibility to work a varied schedule, including evenings, holidays, and weekends, as required by the business
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