Store Manager

Location: Tacoma, WA

Job Description: Retail Store Supervisor

Location: Tacoma, WA


  • Achieve personal selling and client engagement goals
  • Oversee all activities necessary to achieve store goals, such as financial objectives, client service, human resources management, operational controls, payroll, and operating expenses, while promoting associate and client engagement
  • Coordinate the setup of advertising displays and merchandise arrangements to boost sales
  • Manage the gallery and its team members professionally and inclusively, adhering to Human Resource standards outlined in company policies, procedures, standards, and guidelines
  • Supervise part-time sales employees, conducting effective performance discussions, setting clear objectives, and holding associates accountable for goals
  • Coordinate and execute Owner's Classes, clubs, demos, Creative Classes, and other events to achieve financial goals
  • Provide exceptional customer service and innovative solutions to attract and retain customers, serving as a role model to prioritize client satisfaction
  • Recruit, select, develop, and retain a full store team and ensure individual performance accountability


  • Demonstrate creativity, passion, and willingness to share sewing expertise with customers
  • High School diploma or equivalent required; Business or Fashion Design/Merchandising degree is a plus!
  • One or more years of retail experience with a proven track record in closing sales
  • Ability to forecast and analyze business trends, manage payroll expenses, and maximize store performance
  • Direct knowledge of our machines and products
  • Comfortable working in a fast-paced and dynamic retail environment
  • Effective communication skills through various technology platforms (phone, computer)
  • Ability to move around the office and access file cabinets, meeting rooms, copier/printer, etc. as well as spend 50% of the time remaining in a stationary position
  • Capable of lifting sewing machines weighing up to 50 pounds and repositioning products
  • Flexibility to work evenings, holidays, and weekends to meet business needs
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