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As a Retail Supervisor, you will be responsible for overseeing the operations of our boutique in Indianapolis, IN. Your schedule will align with our boutique hours, typically ranging from 10:30am to 7pm on weekdays. The role requires weekend availability to meet business needs.

In this position, you will be accountable for driving sales, ensuring exceptional customer experiences, managing daily operations and fostering the development of our employees. Collaboration with our boutique teams will be key, and you will report directly to the District Sales Manager.

We are seeking candidates with outstanding communication skills and a strategic mindset. As a Retail Supervisor, it will be essential for you to have a passion for empowering and celebrating both our clients and team members.

We offer an annual salary, competitive commission, and bonus structure! Our incentivized pay structure rewards confident, goal-driven individuals who prioritize exceptional customer experiences.

To succeed in this role, you must have the following qualifications:

A polished and trendy image that embodies our brand.

Confidence, self-awareness, and self-assurance.

The ability to work both independently and as part of a team.

An eagerness to learn about the bridal industry and a commitment to continuous training and development.

The ability to provide exceptional service with attention to detail, while maintaining a warm and professional attitude towards all clients.

The capacity to learn and confidently communicate knowledge of designers, garment fit, construction details, and alterations.

A strong inclination towards encouraging and empowering others.

The capability to measure and analyze key performance indicators (KPIs).

A keen understanding of store operations and a commitment to upholding brand standards.

Enthusiasm for leading, motivating, managing, and retaining a high-performance sales team.

A deep belief in the importance of "inspect what you expect."

Excitement for recruiting exceptional talent and building a strong team.

Excellent written and verbal communication skills.

Meticulous attention to detail and the ability to analyze situations and identify opportunities.

Strong organizational and planning skills, with a problem-solving attitude.

Punctuality and dependability are essential, along with the ability to be flexible and adjust priorities as needed to meet business requirements.

Experience with CRM software is preferred, and proficiency in Apple products, Google Drives, and Microsoft Office is necessary. You must also have reliable transportation.

Qualifications:

At least 2 years of experience as a Retail Manager. Bridal experience is a plus!

At least 1 year of sales experience.

At least 5 years of customer service experience.

Proficiency in Apple products, Google Drives, and Microsoft Office.

A high school degree.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law.

Job Type: Full-time, Exempt

Salary: Annual salary plus individual and store bonuses, averaging $70,000 per year!

Benefits:

- 401(k) matching

- Dental insurance

- Health insurance

- Paid time off

- Parental leave

- Vision insurance