San Francisco, CA

Vice President of Franchise Recruiting

About the Role:

The role of Franchise Recruitment Vice President is to lead a team of recruiters in the search for future Owner-Operators. Our stores are typically owned and operated by individuals or pairs with experience in retail management and a desire for entrepreneurship. In this position, you will oversee a team of approximately 15+ recruiters who generate over 30,000 leads annually to identify Aspiring Operators in Training (AOTs) across the country, supporting our company's rapid store growth. AOTs will undergo a comprehensive five-month training program before being selected for a store. This year, our goal is to identify 70 AOTs, with goals increasing each year as our business expands. The Franchise Recruitment Vice President will report to the Chief Stores Officer.

Responsibilities Include:

  • Innovate and develop a strategic plan for AOT Recruiting, including expansion into new markets, lead generation strategies, and scaling the team and department functions to achieve goals.
  • Understand the role and objectives of AOT Recruiting within the overall corporate strategy, setting aligned objectives.
  • Lead a team of experienced recruiters to generate leads, assess talent, and recruit AOTs who possess the necessary competencies to achieve or surpass identification goals in their respective markets.
  • Collaborate with business partners, including AOT Training and Transitions teams, to identify and develop key capabilities and competencies in AOTs, as well as assessment tools to ensure the success of AOTs.
  • Set recruiting targets to meet geographical and timing requirements for store openings, working closely with Real Estate and Construction teams and the New Store Success team to align on timing.
  • Manage the AOT Recruiting budget and marketing costs.
  • Create an effective internal recruiting program in partnership with the AOT training team.
  • Motivate and collaborate with direct reports, setting measurable goals and providing regular coaching and feedback.
  • Utilize resource tools to develop a strong pipeline of potential candidates.
  • Travel to meet internal stakeholders and network with potential candidates.
  • Monitor business growth, industry developments, and market trends.

About The Pay:

  • Base Salary Range: $195,000 - $220,000 Annually
  • Annual Bonus Program
  • Equity
  • 401(k) Profit Sharing
  • Medical, Dental, Vision & More!
  • Final compensation will be determined based upon experience and skills and may vary based on location.

About You:

  • A Bachelor's degree is strongly preferred.
  • Minimum of 10 years experience in recruiting and leading recruitment efforts for customer-facing business leaders (e.g., franchisees in a restaurant chain).
  • Ability to thrive in a fast-paced, startup-like environment.
  • A passion for supporting Independent Operators in improving and growing their businesses.
  • Demonstrated effectiveness in talent assessment.
  • Strong planning and analytical skills, with the ability to align current efforts with future role openings.
  • Collaborative mindset with a focus on driving results.
  • Superior listening and organizational skills.
  • Detail-oriented and effective time management abilities.
  • Prior experience in grocery, retail, or customer service industries.
  • Experience in performance assessment and coaching.
  • Excellent communication skills, both vertically and cross-functionally.
  • Experience managing remote teams.
  • Proven ability to manage team budgets.
  • Experience with Salesforce is strongly preferred.
  • Innovative thinker who seeks to improve processes and approaches for better results.
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