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Sales Private Pay Home Care
Manhattan, NY

Connect families with compassionate care solutions by building trusted relationships with healthcare professionals and driving growth for a home care agency dedicated to helping New Yorkers age with dignity at home.

Must-Haves

Experience:

• 2+ years in home care sales with a proven track record of driving referral growth
• Established referral relationships for home care patients (private pay preferred)
• Experience developing relationships with hospital discharge staff, including social workers and RN case managers

Skills:

• Strong communication and relationship-building skills that foster trust with healthcare professionals and clients
• Excellent organizational skills with ability to manage multiple accounts and initiatives
• Experience working with sales CRM software to track leads, manage pipeline, and report on activities

Professional Attributes:

• Self-motivated with the ability to work independently and as part of a collaborative team
• Comfortable representing the agency at community and healthcare events
• Commitment to ensuring patient and client satisfaction

What You'll Achieve

Referral Growth & Business Development

• Drive measurable referral growth by cultivating and strengthening relationships with key hospital discharge staff, including social workers and RN case managers
• Develop strategic partnerships with area rehabilitation centers and physicians to expand the agency's referral network
• Identify and pursue new business opportunities within Manhattan's healthcare ecosystem
• Convert relationships into consistent, high-quality patient referrals that grow the agency's private pay client base

Healthcare Partnership Building

• Position yourself as a trusted resource for discharge planners and case managers seeking reliable home care solutions
• Build credibility with physicians and rehab facilities by demonstrating the agency's commitment to quality care
• Represent the agency at community and healthcare events, raising visibility and establishing meaningful connections
• Maintain regular contact with referral sources to ensure top-of-mind awareness and ongoing collaboration

Client Satisfaction & Operational Collaboration

• Work closely with branch administration and clinical operations to ensure seamless patient and client experiences
• Serve as the bridge between sales and operations, communicating client needs and expectations clearly
• Monitor client satisfaction and address concerns proactively to maintain strong retention and positive word-of-mouth referrals
• Contribute to the agency's reputation for excellence by ensuring every referral results in outstanding care delivery

Sales Pipeline Management

• Leverage CRM software to track all sales activities, manage your pipeline, and provide accurate forecasting
• Document referral source interactions and follow-up activities to maintain organized and actionable records
• Report regularly on sales performance, market trends, and opportunities for growth
• Analyze data to identify high-performing referral sources and optimize your outreach strategy

Why This Role Matters

Meaningful Impact Every relationship you build and every referral you secure directly improves the quality of life for individuals and families in Manhattan. You help people remain independent, safe, and cared for in the comfort of their own homes.

Established Market with Growth Potential Manhattan's aging population and demand for private pay home care create significant opportunity for a motivated sales professional to make an immediate impact and build a thriving territory.

Uncapped Earning Potential Your success is directly rewarded through a competitive compensation structure that includes base salary plus significant commission, allowing high performers to maximize their income.

Comprehensive Support & Benefits

• Full benefits package
• Paid time off (PTO)
• Mileage reimbursement for territory travel
• Collaborative partnership with branch administration and clinical teams

Professional Autonomy Manage your own territory, set your own schedule, and employ your creativity and relationship-building skills to drive results. This role rewards initiative, strategic thinking, and genuine relationship-building.

This is an opportunity to combine healthcare knowledge, sales expertise, and a passion for helping others into a rewarding career that makes a tangible difference in your community.