
iLocatum
Key Account Manager
Job Title: Key Account Manager
Location: Omaha, Nebraska
Location: Omaha, Nebraska
Salary: $80-90K plus bonus
Job Summary of the Key Account Manager: As a Key Account Manager, your role will be to act as the primary point of contact for key accounts, ensuring seamless communication and collaboration. You will be responsible for analyzing sales data, identifying growth opportunities, and developing strategic account plans. A key aspect of your job will be to strengthen relationships with customer stakeholders. In this position, you will play a vital role in nurturing and expanding relationships with our key customers, implementing strategic initiatives, resolving issues, analyzing sales data, and identifying opportunities for business development. Furthermore, you will serve as a liaison between the customer, ensuring effective communication and collaboration on joint projects and initiatives. You will have the opportunity to work with top management throughout the Americas and its counterparts in Europe, and your responsibilities will include networking and developing relationships with top management at the assigned customer accounts.
Qualifications of Key Account Manager:
• Bachelor’s degree in business or a related field, or equivalent experience.
• Proven experience in key account management, sales, or business development.
• Strong analytical, strategic thinking, and problem-solving skills.
• Exceptional interpersonal and communication abilities.
• Proficiency in CRM tools, Microsoft Office Suite, and Microsoft Teams.
• Ability to travel up to 15%.
• Bachelor’s degree in business or a related field, or equivalent experience.
• Proven experience in key account management, sales, or business development.
• Strong analytical, strategic thinking, and problem-solving skills.
• Exceptional interpersonal and communication abilities.
• Proficiency in CRM tools, Microsoft Office Suite, and Microsoft Teams.
• Ability to travel up to 15%.
Responsibilities of the Key Account Manager:
• Primary Point of Contact: Your main responsibility will be to act as the main liaison between the customer(s) for day-to-day operations. This involves ensuring seamless communication, coordination, and collaboration on joint projects.
• Customer Advocacy: You will serve as the champion and advocate for the customer while also upholding the best interests of the company.
• Communication Facilitation: Your role will involve ensuring effective and transparent communication between both organizations, supporting the smooth execution of joint initiatives, including projects, tasks, orders, and other agreed-upon objectives.
• Business Insight Reporting: You will be responsible for monitoring and reporting changes in the customer(s)’ business, such as sales trends, management shifts, and organizational updates internally.
• Annual Business Review: Conduct annual business reviews on-site with account(s) to assess progress and set future goals.
• Sales Analysis: Evaluate product sales within key accounts to identify opportunities for upselling, cross-selling, and introducing new products.
• Special Pricing Management: Strategically manage special pricing, balancing competitive market rates with company profit objectives to ensure sustainable business growth.
• Travel Requirements: This role requires occasional travel, typically around once per quarter, with potential for additional trips based on business needs.
• Consultative Selling: Use a consultative selling approach with key contacts at the assigned customer(s) to identify needs and recommend suitable products, solutions, or services.
• Product Performance: Identify underperforming products and develop strategies to enhance their market traction and profitability.
• Product Development Collaboration: Collaborate with the product development team to tailor offerings to meet the specific needs of the account(s).
• Relationship Management: Build and maintain strong, long-lasting relationships with key personnel at the assigned customer account(s).
• Strategic Planning: Collaborate with internal stakeholders to develop and execute strategic account plans aligned with company objectives.
• Revenue Growth: Implement strategies to maximize revenue growth and profitability within the assigned key accounts.
• Additional Responsibilities: Carry out other duties as assigned by the business.
• Quality and EHS Compliance: Support and uphold the Quality and EHS policies of the organization.
• Core Values Commitment: Maintain the company's Core Values of Caring, Adding Value, and Teamwork.
• Primary Point of Contact: Your main responsibility will be to act as the main liaison between the customer(s) for day-to-day operations. This involves ensuring seamless communication, coordination, and collaboration on joint projects.
• Customer Advocacy: You will serve as the champion and advocate for the customer while also upholding the best interests of the company.
• Communication Facilitation: Your role will involve ensuring effective and transparent communication between both organizations, supporting the smooth execution of joint initiatives, including projects, tasks, orders, and other agreed-upon objectives.
• Business Insight Reporting: You will be responsible for monitoring and reporting changes in the customer(s)’ business, such as sales trends, management shifts, and organizational updates internally.
• Annual Business Review: Conduct annual business reviews on-site with account(s) to assess progress and set future goals.
• Sales Analysis: Evaluate product sales within key accounts to identify opportunities for upselling, cross-selling, and introducing new products.
• Special Pricing Management: Strategically manage special pricing, balancing competitive market rates with company profit objectives to ensure sustainable business growth.
• Travel Requirements: This role requires occasional travel, typically around once per quarter, with potential for additional trips based on business needs.
• Consultative Selling: Use a consultative selling approach with key contacts at the assigned customer(s) to identify needs and recommend suitable products, solutions, or services.
• Product Performance: Identify underperforming products and develop strategies to enhance their market traction and profitability.
• Product Development Collaboration: Collaborate with the product development team to tailor offerings to meet the specific needs of the account(s).
• Relationship Management: Build and maintain strong, long-lasting relationships with key personnel at the assigned customer account(s).
• Strategic Planning: Collaborate with internal stakeholders to develop and execute strategic account plans aligned with company objectives.
• Revenue Growth: Implement strategies to maximize revenue growth and profitability within the assigned key accounts.
• Additional Responsibilities: Carry out other duties as assigned by the business.
• Quality and EHS Compliance: Support and uphold the Quality and EHS policies of the organization.
• Core Values Commitment: Maintain the company's Core Values of Caring, Adding Value, and Teamwork.
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