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Job description:

General:

• Collaborate and perform other duties required for effectiveness of department, or as required by Manager.
• Collaborate with other Teams/functions by completing agreed tasks/requests.
• Identify improvement opportunities within job scope.

Product Improvement & Redesign:

• Improve existing product designs for reliability, manufacturability, and cost efficiency
• Translate field issues and warranty trends into design improvements
• Drive DFM/DFA initiatives with overseas factories

NCR Investigation & Root Cause Analysis:

• Lead structured investigation of recurring defects
• Perform hands-on failure analysis
• Implement and validate corrective/preventive actions

Manufacturing & Tooling Support:

• Provide tooling and process improvement input
• Support sample review, first article inspection, and production release
• Improve production stability through engineering changes

Technical Documentation & Drawing Control:

• Produce and maintain SolidWorks drawings
• Develop supply guides, QC checkpoints, and technical documentation
• Maintain revision control

Standards & Compliance:

• Interpret and apply relevant Australian Standards
• Support compliance documentation

Overseas Factory & QC Liaison:

• Work directly with overseas engineering/QC teams
• Participate in factory visits as required

Backup/Team Support:

• Address quality issues and risk management for product warranty (manufacture warranty).
• Assist the client and external teams problem-solving product issues, and provide positive outcomes, that meet the clients expectations.
• Conduct quality assurance checks on the stocks received and authorise for release in accordance with SOPs.
• Design product kits and manufacturing guide.
• Ensure QC items have been tagged with relevant documentation.
• Functional compliance with QMS standards and quality assurance.
• Providing help and answers to the Customers After Sales issues through identification of the problem and provision of a solution to rectify.
• Reduce product defects and warranty claims by monitoring and managing supplier quality.
• Responsible for manufacturing and assembling product as per relevant BOM or manufacturing guide.

Qualifications:

JOB REQUIREMENTS:

• Bachelor’s Degree in Mechanical Engineering or equivalent practical engineering experience.
• Minimum 10 years of experience in manufacturing and product engineering, preferably in mass production environments.
• Proven experience in designing and improving products for manufacturing, with strong understanding of real-world production constraints.
• Advanced proficiency in SolidWorks, including 3D modelling and production drawing creation.
• Strong expertise in Design for Manufacturing (DFM) and Design for Assembly (DFA) principles.
• In-depth understanding of tolerances, fits, material behavior, and manufacturing feasibility.
• Hands-on experience with tooling such as moulds, machining processes, casting, and assembly jigs.
• Proven track record in investigating recurring product defects, conducting failure analysis, and implementing effective corrective actions.
• Strong knowledge of manufacturing processes including brass casting, CNC machining, injection moulding, assembly processes, and surface finishing/coating.
• Experience in plumbing products, tapware, valves, sanitaryware, bathroom/kitchen fittings, or other mechanical building products.
• Good understanding of hydraulic and mechanical systems, including flow, pressure, and sealing applications.
• Ability to identify and mitigate manufacturing risks such as tolerance stack-up, assembly difficulties, seal failures, and quality inconsistencies.
• Familiarity with Australian Standards and product compliance requirements.
• Experience working directly with overseas factories, engineering teams, and quality control personnel is an advantage.
• Trade background in toolmaking, machining, or fabrication will be highly regarded.
• Hands-on, practical, and solutions-oriented approach with strong problem-solving skills.
• Excellent communication skills and ability to collaborate effectively with cross-functional and international teams.

Why is This a Great Opportunity:

• Opportunity to lead product improvement and innovation projects.
• Exposure to the complete product lifecycle from design to manufacturing.
• Hands-on role focused on solving real engineering challenges.
• Collaboration with overseas factories and international teams.
• Direct impact on product quality, reliability, and business success.