iLocatum

Columbus, OH, OH Job ID: 8bf587a4-b422-40fa-9464-50801bb235a0

Senior Software Support Engineer - Ruby on Rails SaaS

$100,000.00 - $150,000.00

Senior Software Support Engineer, Ruby on Rails SaaS
Columbus, OH | Full-time | $100,000 to $150,000 a year

Hands-on Tier 3 engineering role fixing production issues in code, not a help desk.

Must-Haves

  • 5+ years SaaS engineering or production support
  • Rails, React, TypeScript, PostgreSQL
  • AWS, Docker, Kubernetes
  • AI coding tools

What You'll Do

  • Resolve escalated production issues
  • Write code fixes
  • Run root-cause analysis
  • Build diagnostic automation

Nice-to-Haves

  • SOC 2 or HIPAA
  • AngularJS to React migration
  • Playwright

Compensation and Benefits

  • $100,000 to $150,000 a year

About the Company
A mission-driven SaaS company.

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