iLocatum

Decorah, IA

Quality Assurance Manager

Job Title: QA Manager - Food Manufacturing
Location: Decorah, IA
Salary: $75-95K with potential bonus
 
Summary: This position is an excellent opportunity for an experienced Quality Assurance Manager professional with a minimum of 5 years of relevant experience in a Food Manufacturing setting. As a Quality Assurance Manager, you will be responsible for managing the Quality systems and implementing best practices in production and products. You will help maintain FSSC 22000 certification and ensure compliance with QMS requirements. Additionally, you will play a key role in driving process improvement initiatives and promoting a culture of quality throughout the organization.
Qualifications:
- Must maintain FSSC 22000 Certification.
- Ensure the implementation of Quality Management System processes and provide necessary training to employees to support FSSC 22000 Certification, Food Safety, and GMP's.
- Conduct periodic reviews of the QMS and track objectives for quality, product, and process improvement.
- Generate Quality Scorecards and reports for various aspects of plant quality, including Customer Complaints, CAR's, and COPQ.
- Investigate customer concerns, perform Root Cause Analysis, and develop Corrective and Prevention Actions. Ensure timely resolution and follow-up on quality issues to maintain customer satisfaction.
- Oversee internal and external audits.
- Act as a Quality Liaison for current and potential customers.
- Responsible for maintaining third-party certifications, such as Kosher, Halal, and Organic.
- Provide oversight and training to the Internal Audit Team.
- Deliver QMS & Quality Awareness Training to new and existing employees.
- Provide leadership and guidance to Quality Technicians.
- Lead the Food Safety Quality Culture Team.
Responsibilities:
- Minimum of 5 years' experience in Quality Assurance within a Food Manufacturing environment.
- At least 2 years of Supervisory or Management experience.
- Proficient in Quality Management Systems in a manufacturing setting.
- Bachelor's Degree in a closely related field.
- Strong knowledge of Food Safety and QMS requirements.
- Experience in customer complaint management and mitigation.
- Advanced understanding of Lean, Six Sigma, and Project Management methodologies.
- Familiarity with EXCEL spreadsheets, Microsoft Office Suite, and various quality documentation software.
- Exceptional attention to detail.
- Excellent multitasking skills.
- Strong written and verbal communication abilities.
- Ability to work independently and prioritize safety.
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