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Technical Sales Representative

Location: Covington, LA (within 100 miles of Baton Rouge preferred)

Are you enthusiastic about technology and enjoy collaborating directly with customers to resolve complex challenges? Our company is seeking a passionate Technical Sales Representative to fulfill a crucial, customer-oriented role that merges technical expertise with strategic sales support. This position encompasses a 50/50 combination of technical solution development and sales collaboration to drive revenue growth and ensure long-term customer satisfaction.

Key Aspects of This Position:

Influential Contributions – Actively shape innovative Voice, Video, and Data solutions for businesses, ensuring the optimal technology fit.
Customer-Centric Approach – Build trusted relationships with customers and guide them through the sales process, offering expert technical guidance.
Flexible Hybrid Work Environment – Work remotely while also having the opportunity to meet with customers face-to-face across the region.
Potential for Growth – Stay at the forefront of industry trends and advance your career in a high-impact position.

Your Role & Responsibilities

Sales Support & Solution Design (50%)

• Act as a reliable technical advisor, translating customer requirements into customized solutions.
• Collaborate with the Sales team to develop and deliver compelling Voice, Video, and Data solutions that provide significant business value.
• Lead technical pre-sales presentations and demonstrate the capabilities of our products through proof-of-concept sessions.
• Assist in creating proposals, responding to RFPs, and effectively managing pricing, quoting, and contract processes.
• Maintain accurate customer and sales pipeline data in the designated CRM system (Salesforce or equivalent).

Engineering & Customer Engagement (50%)

• Support the deployment, initial equipment installations, and testing of solutions after the sales process.
• Provide exceptional ongoing support to ensure that technical solutions align with the customers' business objectives.
• Identify opportunities for upselling and cross-selling to enhance the customer experience and drive revenue growth.
• Ensure that customer network configurations and system documentation are consistently up-to-date.
• Conduct technical training sessions for both the Sales team and customers.

What You Bring to the Table

Required:

• 3+ years of experience supporting Sales and Product teams with technical solution development.
• 5+ years of experience in IP Network Administration.
• Willingness to travel within the assigned territory for client meetings (typically once a week).

Preferred:

• Cisco CCNA certification
• Bachelor’s Degree in Engineering, Computer Science, or a related field
• Experience with Salesforce or other CRM platforms

Location & Work Environment

• Hybrid Position – Work remotely with occasional travel within a 100-mile radius of Baton Rouge (New Orleans, Lafayette, Covington preferred).
• Maintain reliable transportation for client meetings, usually once a week.

Ready to Make a Difference?

If you thrive in a role that combines technical problem-solving, customer engagement, and sales strategy, then this is your chance to reshape the future of business technology solutions while advancing your professional journey. Apply today!