Location: Hollywood, FL
This company is seeking an On-Site Technical Support Specialist to service medical laboratory equipment such as hematology, chemistry, and coagulation analyzers. It is preferred that candidates have experience in Field Service within the Medical Device industry. The main focus of this role is to service automated robotic lab instrumentation in the greater HOLLYWOOD FL area. The ideal candidate should have a strong background in electronics and electro-mechanical troubleshooting.

**** Applicants must currently reside in the greater Hollywood FL area. Relocation is not available.

  • A preferred qualification is a Certificate or AAS Degree in electronics or a related discipline.
  • Candidates should have good experience with electronics and electro-mechanical troubleshooting.
  • Some overnight travel may be required.
  • A minimum of 3 years of experience as a field service engineer is necessary.
  • Experience servicing medical lab analyzers or other medical instrumentation is a plus.
  • Applicants must be fully vaccinated against COVID-19.
  • Work authorization sponsorship is not available for this position.
  • The On-Site Technical Support Specialist will be responsible for the installation, servicing, and preventive maintenance of the instrumentation.
  • Building and maintaining good customer relations is essential for this role.
  • Coordinating problem resolution within the Field Support Group is a key responsibility.
  • Managing car inventory, including tools and trunk stock (parts), is required.
  • Providing basic on-site training on the operation of company instrumentation is expected.
  • Base salary ranges from 65K - 80K depending on experience, with overtime and performance bonuses potentially adding an additional 4K - 8K annually.
  • A company vehicle will be provided.
  • Laptop and cellphone will be provided.
  • Full family medical insurance coverage is included.
  • Dental insurance is provided.
  • Life insurance is offered.
  • 401K plan is available.
  • Generous vacation, PTO, and paid holidays are provided.
  • Tuition reimbursement is available.
  • Annual bonus is offered.
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