The Nurse Manager plays a critical role in implementing strategies and initiatives to deliver exceptional quality of care, ensure patient safety, and enhance patient/resident/family experience. They create an environment that fosters staff development, empowerment, collaboration, and best nursing practices. The Nurse Manager manages resources to promote efficient, compassionate, and fiscally responsible nursing care. They coordinate interdisciplinary care and communication across departments. The Nurse Manager also contributes to personnel recruitment, selection, retention, and development.
Ensure nursing care delivery is based on relationship-centered care and focuses on patient/family needs. Promote collaborative nursing practice by working with colleagues, patients/residents, and other healthcare professionals for optimal outcomes. Demonstrate comprehensive knowledge of nursing practice and apply it in daily interactions. Hold staff accountable for the same level of nursing practice.
Establish clinical indicators to assess and improve the quality of nursing care. Proactively address quality and safety issues and investigate contributing factors. Create systems to maintain readiness for surveys and inspections.
Utilize nursing research, evidence-based information, and nursing literature to improve patient/resident outcomes and enhance the overall experience. Encourage and recognize staff nurse engagement and creativity. Act as a role model and catalyst for transformative nursing care delivery.
Promote open and effective communication with staff to create a positive and performance-oriented unit/department. Teach and coach staff on patient/family-centered care practices for better healing and satisfaction. Standardize handoff communication to ensure patient/resident safety. Facilitate care coordination through assessments, documentation, bedside reports, and time outs.
Analyze workflows and processes to ensure the effective and efficient delivery of high-quality nursing care. Collaborate in designing and improving nursing systems, ensuring safe, timely, culturally sensitive interventions. Make staffing and scheduling decisions considering appropriate ratios, patient/resident acuity, nurse skills, and collaborate with clinical leaders to address resource challenges.
Graduate of an Accredited Registered Professional Nurse Program
Bachelor of Science in Nursing or related field, or Master's in Nursing or related field
Current NYS License to practice as a Registered Nurse.
2 Years of Nursing Experience or 2 Years of Long Term Care Experience
Previous Management/Leadership Experience
Strong interpersonal skills for effective communication with staff, patients, families, physicians, and healthcare team members.
Familiarity with management systems and processes.
Demonstrated ability to establish work relationships and lead others towards organizational objectives.
Analytical skills to assess departmental needs, plan interventions, and evaluate their effectiveness.
Basic management competencies for the assigned position.
Ability to manage projects, work under pressure, meet deadlines, prioritize, and foster teamwork.
Familiarity with DOH requirements.
Computer literacy with word processing, spreadsheets, and presentations.
Experience with Microsoft Office products and Meditech.
About the Area:
Waterloo is a city in central New York State. It is located at the northern end of Seneca Lake, known as the Finger Lakes Region. It offers wine trails, a rich history, natural beauty, and year-round attractions.
On Cayuga Lake, the city of Ithaca is home to Cornell University. The surrounding area is marked by high gorges, many with dramatic waterfalls, including Taughannock Falls and Buttermilk Falls.
Close to Seneca Lake's tip, Watkins Glen State Park features rocky cliffs and cascading waterfalls, as well as trout fishing. Southwest, you can visit the Corning Museum of Glass. To the north lies the Old Erie Canal, a significant 19th-century waterway that now offers hiking, canoeing, and fishing. In the northwest, the city of Rochester overlooks Lake Ontario.
Waterloo is within driving distance of a top-rated mall, excellent restaurants, and numerous outdoor activities. The area is also home to Hobart and William Smith Colleges and near Ithaca.