iLocatum
Customer Quality Engineer - Automotive Coatings
Customer Quality Engineer, Automotive Coatings
Location: Oak Creek, WI (On-site)
Job Type: Full-time
Travel: 10% to 15%
Pay: $90,000 to $120,000 per year, plus bonus
Relocation: Assistance available
Be the voice of the customer for a leading automotive coatings manufacturer, owning quality issues from first alert to lasting fix.
Must-Haves
- Automotive and coatings industry experience
- Working knowledge of IATF 16949
- Experience managing customer quality issues, complaints, and claims
- Strong root cause analysis skills, including 8D, 5 Whys, Fishbone, and Is/Is Not
- Knowledge of APQP, FMEA, and LPA
- Experience implementing and verifying corrective and preventive actions
- Experience supporting customer and third-party audits
- Bachelor's degree in Engineering, Quality, or a related field, or equivalent experience
- Strong customer-facing and cross-functional leadership skills
What You'll Do
- Lead resolution of customer quality issues, from containment through root cause, corrective action, and closure
- Manage customer complaints and claims using proven quality methods
- Serve as the escalation point for high-severity quality issues
- Communicate issue status, risks, and resolution plans directly to customers
- Lead and support customer audits with the QA Site Manager
- Translate customer-specific requirements into internal processes
- Identify quality risks early and coordinate preventive actions
- Support compliance with IATF, APQP, FMEA, and LPA requirements
- Partner with Manufacturing, Process Engineering, Supply Chain, Sales, and Labs
- Build strong relationships with customer plant, quality, and engineering teams
Nice-to-Haves
- Supplier Quality or Manufacturing Quality Engineer background
- Experience in paint or chemical manufacturing
Compensation and Benefits
- $90,000 to $120,000 per year
- Bonus program
- Relocation assistance
About the Company
Our client is a leading manufacturer of high-performance paints and coatings serving the global automotive industry.
To apply, submit your resume for consideration.
Other Jobs
Ready to take
the next step?
Submit your resume and join a realm of unparalleled opportunities at iLocatum. We’re dedicated to connecting exceptional talent with impactful roles. Start your journey towards success by sharing your expertise with us.