Careers

We are currently seeking a dedicated and detail-oriented Quality Assurance Engineer to join our team in Prospect Heights, IL. As a Quality Assurance Engineer, you will be responsible for overseeing the inspection of products to ensure they meet our company's high standards. Additionally, you will lead and manage a team of inspectors and provide direction for quality improvement processes.

• Contribute to the development and implementation of a comprehensive quality vision, strategy, and procedures to enhance operational performance

• Ensure compliance with all procedures outlined in the Quality Management System (QMS)

• Update and modify in-house systems and procedures to meet external certification requirements

• Take prompt and effective actions in response to customer complaints, including analysis, error proofing, and implementing corrective measures

• Promote and cultivate a culture of continuous improvement within the organization

• Act as the primary point of contact for customer quality issues

• Update and communicate quality documentation to incorporate lessons learned from past quality concerns

• Establish and improve quality sign-off instructions, standards, and documentation•Prepare written reports and deliver presentations

• Provide comprehensive training on the quality system and procedures to colleagues•Motivate and guide the team towards achieving operational success

• Monitor task completion and ensure good performance, maintaining accurate records

• Lead by example and enforce high standards across the team

• Maintain and update company records, such as training matrices, performance reviews, and risk assessments

• Offer technical expertise and guidance to the team

• Supervise and guide Quality Engineers and Technicians in part sign-off and resolution of quality concerns, both internally and externally

• Perform root cause analysis, resolve problems, and communicate any implications

• Establish departmental objectives and assess ongoing performance of team members

• Lead and develop a high-performing Quality Operations team that consistently achieves objectives, delivers best practice results, and drives continuous improvements

• Motivate and guide the team towards achieving operational success

• Monitor task completion and ensure good performance, maintaining accurate records

• Maintain and update company records, such as training matrices, performance reviews, and risk assessments

Skills and Attributes:

• Demonstrated leadership and management abilities

• Strong interpersonal and communication skills

• Ability to effectively manage diverse cross-functional teams

• Excellent written, verbal, and presentation skills

• Strong organizational and follow-up abilities

• Proficient in problem solving, team building, planning, and decision making

• CMM programming experience required, with preference for Calypso proficiency